What This Policy Covers
This Cookie Policy applies to all pages and services operated under the domain andromeda-casino-nz.com, including the registration flow, account dashboard, cashier, game lobby, and all promotional pages accessible from the main navigation. It explains what cookies are, which ones Andromeda Casino places on your device, why each category is used, and what options you have to adjust or remove them.
By continuing to browse andromeda-casino-nz.com after acknowledging the cookie notice displayed on your first visit, you are indicating that you accept the use of cookies in accordance with this policy. If you do not accept cookies, you can adjust your browser settings as described further below, though some parts of the site will not function correctly without them.
This policy should be read alongside the Privacy Policy and Terms and Conditions published on this site, which together set out how Andromeda Casino handles personal information collected through your use of the platform.
What Cookies Are
A cookie is a small text file that a website places on your computer, phone, or tablet when you visit. The file contains a string of characters that allows the site to recognise your browser the next time you return. Cookies are not programs and they cannot execute code. They cannot carry viruses, access other files stored on your device, or do anything beyond storing a small amount of text that the issuing website can later read.
Cookies serve a range of purposes across the web. At their most basic, they keep you logged in between pages on the same site. At a more complex level, they power analytics dashboards, personalise content to individual visitors, and allow advertising platforms to track whether a user saw an ad before visiting a site.
In the context of an online casino operating under licence number 365/JAZ, cookies also play a role in regulatory compliance. Certain session data, age verification records, and responsible gambling tool preferences are maintained through cookies or closely related technologies to ensure the platform meets its obligations under applicable licensing requirements.
Related technologies that function similarly to cookies include:
- Web beacons (also called pixel tags or clear GIFs): small transparent images embedded in pages or emails that register when content has been loaded, used to measure campaign reach and email open rates
- Local storage: a browser-side storage mechanism that persists data across sessions without an expiry date, often used for game state or user preferences
- Session storage: similar to local storage but cleared when the browser tab is closed, used for temporary state during active gameplay
- Device fingerprinting: a technique that combines browser and device characteristics to create a semi-unique identifier, used for fraud detection and account security
All references to “cookies” in this policy include these related technologies where the context applies.
Categories of Cookies Used by Andromeda Casino
Strictly Necessary Cookies
These cookies are required for the site to function at all. Without them, core services such as account login, the cashier, and the game lobby cannot operate. Because they are essential to delivering services you have explicitly requested, strictly necessary cookies do not require your consent under the Privacy Act 2020.
Examples of what these cookies do on andromeda-casino-nz.com:
- Maintain your authenticated session so you remain logged in as you navigate between pages
- Store your chosen NZD currency preference so amounts display correctly throughout the session
- Record your acceptance or rejection of the cookie notice so it does not reappear on every page
- Preserve your responsible gambling tool settings, including deposit limits and session time reminders you have configured in your account
- Support the security token system that protects form submissions from cross-site request forgery
- Enable load balancing across servers so that gameplay and payment processing remain stable during high-traffic periods
- Maintain the integrity of a gambling session in progress, ensuring that a round of play resolves correctly if you lose and restore your connection
Strictly necessary cookies are session-based unless noted otherwise. They expire when you close your browser or log out of your account.
Functional Cookies
Functional cookies allow the site to remember choices you have made beyond the current session, creating a more consistent experience when you return. They do not track your activity across other websites.
- Your preferred language and regional display settings
- The last lobby view you were browsing (pokies, live casino, table games) so the site opens on a familiar screen
- Whether you have previously watched an introductory tutorial for a specific game type
- Your preferred bet sizing in supported game formats, where the software allows this to persist
- Chat transcript history in supported live chat sessions so context is not lost if you disconnect briefly
Functional cookies are generally set with a lifespan of 30 to 90 days. They can be cleared through your browser settings or by logging out and clearing site data.
Analytics and Performance Cookies
These cookies collect information about how visitors use andromeda-casino-nz.com. The data is aggregated and anonymised before analysis, meaning it is not linked back to any individual account or identity. The purpose is to understand which parts of the platform are working well and which require improvement.
Information collected through analytics cookies includes:
- Pages visited and the sequence in which they were accessed
- Time spent on specific pages and sections
- The browser, operating system, and approximate screen size used to access the site
- Whether the session originated from a direct visit, a search engine result, or a referring site
- Error messages encountered during navigation or gameplay
- Which deposit or withdrawal methods are being used most frequently, and at what stages players abandon the cashier flow
Andromeda Casino uses this data to make decisions about site structure, navigation improvements, game library presentation, and technical performance. It is not used to make decisions about your individual account.
Third-party analytics services operating on this site include Google Analytics, which processes data under Google’s own privacy framework. Google’s data processing terms and opt-out options are available directly through Google’s account settings and the Google Analytics opt-out browser add-on.
Marketing and Advertising Cookies
Marketing cookies are placed to track whether advertising campaigns directed at new players are reaching people who go on to visit the site and register an account. They also support retargeting, which is the practice of showing advertisements to people who have previously visited andromeda-casino-nz.com when they browse other websites.
These cookies record:
- Whether a visit to the site followed a click on an external advertisement
- Which campaign or referral channel was associated with a visit, so that marketing spend can be assessed against actual registrations
- Whether a player has been shown a particular promotional offer, to avoid showing the same offer repeatedly
- Cross-site browsing data that advertising platforms use to build audience profiles (this processing occurs on the platforms of those third parties, not on Andromeda Casino’s own systems)
Marketing cookies can be declined or removed without affecting your ability to use the site. Instructions for doing this are in the section below covering how to manage your cookie preferences.
Players who have registered an account and are logged in should be aware that promotional emails and push notifications from Andromeda Casino are governed by the marketing preferences set in your account profile, which operate separately from browser-level cookie controls.
Security and Fraud Prevention Cookies
These cookies support the security systems that protect player accounts and detect unusual activity. They work alongside server-side fraud detection systems to flag patterns that suggest automated account creation, payment fraud, or unauthorised access attempts.
Specific functions include:
- Recognising trusted devices that have previously completed verification for a given account, reducing friction for legitimate logins
- Flagging session characteristics that deviate significantly from a player’s established behaviour patterns
- Supporting CAPTCHA and bot detection systems that prevent automated form submissions
- Logging failed login attempts against a device to detect brute-force access attempts
Security cookies operate across session boundaries and may persist for several months. They are a component of Andromeda Casino’s obligation to maintain a secure environment for financial transactions under applicable licensing requirements.
Third-Party Cookies and Services
When you interact with certain features of andromeda-casino-nz.com, third parties may also place cookies on your device. Andromeda Casino does not control these cookies and is not responsible for how those third parties handle the resulting data. Each third party has its own privacy documentation governing that processing.
Third-party services that may place cookies through use of this site include:
- Game software providers including Play’n Go, Evolution, Playtech Live, PG Soft, BGaming, Evoplay, Ezugi, Spribe, and others: these providers may use cookies or similar technologies to deliver game content, manage game sessions, and collect performance data on title-level behaviour
- Payment processors including those supporting Visa, Mastercard, Apple Pay, Google Pay, Bitcoin, Ethereum, and USDT: payment pages and redirect flows may set temporary cookies to maintain transaction state and prevent duplicate submissions
- Responsible gambling partners including Gambling Therapy and BeGambleAware: where you access support resources linked from the site, those platforms operate under their own cookie and data policies
- Live chat and customer support software: the chat system used by the Andromeda Casino support team may set cookies to preserve your chat session and allow the support team to view your conversation history
- Analytics platforms: as noted above, Google Analytics processes usage data subject to its own terms
You can review the privacy and cookie policies of these third parties directly through their respective websites. Andromeda Casino cannot guarantee the accuracy or completeness of those third-party documents, as they may change without notice.
Cookie Lifespans
Cookies are classified by how long they remain on your device:
- Session cookies exist only for the duration of your active browser session. They are deleted automatically when you close the tab or browser window. Most security and authentication tokens used during active login sessions fall into this category.
- Persistent cookies remain on your device after your session ends, for a specified period ranging from a few days to several years. Functional, analytics, and marketing cookies are typically persistent. The specific lifespan of each cookie can be reviewed in your browser’s cookie management interface.
Andromeda Casino periodically reviews the cookies in use on the site and removes or replaces those that are no longer necessary for the stated purpose.
Your Cookie Choices and How to Manage Them
Consent Management on andromeda-casino-nz.com
When you first visit the site, a cookie notice will appear asking you to accept or decline non-essential cookies. You can also access the consent management tool at any time by clicking the cookie settings link in the site footer. From there, you can enable or disable individual categories of cookies. Changes take effect immediately and your preferences are stored using a strictly necessary cookie that records your selection.
Note that withdrawing consent for a category of cookies will not delete data that was already collected during a previous session when that category was accepted. If you wish to request deletion of previously collected personal data, you can do so by contacting Andromeda Casino at support@andromeda-casino-nz.com.
Browser-Level Cookie Controls
All major browsers include built-in tools for viewing and deleting cookies. You can also instruct your browser to refuse all cookies, refuse third-party cookies only, or alert you before a cookie is set. The process differs between browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and Other Site Data
- Mozilla Firefox: Settings > Privacy and Security > Cookies and Site Data
- Apple Safari (macOS): Safari menu > Settings > Privacy
- Apple Safari (iOS): Settings > Safari > Privacy and Security
- Microsoft Edge: Settings > Cookies and Site Permissions > Cookies and Site Data
- Samsung Internet: Menu > Settings > Privacy > Smart Anti-Tracking
Blocking all cookies will prevent you from logging into your Andromeda Casino account, as the authentication system relies on session cookies. If you want to use the site while limiting cookie exposure, the recommended approach is to block third-party cookies and marketing cookies while allowing strictly necessary and functional cookies from andromeda-casino-nz.com.
Opting Out of Analytics Tracking
If you wish to exclude your browser from Google Analytics data collection across all websites, Google provides a free browser add-on for this purpose, available at tools.google.com/dlpage/gaoptout. This does not affect your use of andromeda-casino-nz.com in any other way.
Opting Out of Interest-Based Advertising
If you would prefer that advertising platforms do not use your browsing behaviour to target you with gambling-related advertisements on other websites, the Your Online Choices tool at youronlinechoices.com/nz provides an interface to opt out of interest-based advertising from participating networks operating in New Zealand.
How New Zealand Privacy Law Applies
The Privacy Act 2020 is the primary legislation governing how personal information is collected, used, and stored in New Zealand. Cookies that collect data capable of identifying an individual, or that are linked to an identified account, constitute personal information under the Act and are handled accordingly.
Andromeda Casino’s obligations under the Privacy Act 2020 as they relate to cookie data include:
- Collecting personal information only for a lawful purpose that is directly connected to a function of the site, and only to the extent necessary for that purpose
- Taking reasonable steps to ensure that cookie-derived personal information is accurate, complete, and current before it is used in decisions that affect you
- Not using cookie data for any secondary purpose unrelated to the reason it was collected, unless you have consented to that secondary use or an exception under the Act applies
- Not disclosing cookie-derived personal information to third parties except in circumstances consistent with the Privacy Act 2020 and this policy
- Maintaining reasonable security measures to protect personal information held in connection with cookie data against loss, unauthorised access, and misuse
- Making this Cookie Policy available in a form that is reasonably accessible to site visitors
You have the right under the Privacy Act 2020 to request access to personal information held about you and to request correction of any information that is inaccurate. To exercise either right, contact us using the details below.
If you believe your privacy rights have not been respected, you may also lodge a complaint with the Office of the Privacy Commissioner of New Zealand at privacy.org.nz.
Cookies and Responsible Gambling Obligations
As an online gambling operator, Andromeda Casino has specific obligations around player safety that cookies directly support. These are not optional features and cannot be disabled without affecting the integrity of safety systems the platform is required to maintain.
Cookie-supported responsible gambling functions on this site include:
- Storing deposit limit settings that you have configured in your account and enforcing them across sessions
- Recording session time reminders and reality check intervals you have set, so they trigger consistently during play
- Maintaining the state of any cool-off period or self-exclusion you have requested, ensuring these restrictions remain active even if you clear other browsing data
- Preventing a player from accessing the real-money game lobby during an active self-exclusion, including from a different browser or device logged into the same account
- Enforcing the 18+ age requirement by maintaining verification status across the session
Players experiencing difficulties with their gambling can contact the Problem Gambling Foundation of New Zealand’s free helpline at 0800 664 262, available 24 hours a day. Additional support is available through Gambling Therapy at gamblingtherapy.org and BeGambleAware at begambleaware.org.
Changes to This Cookie Policy
Andromeda Casino may update this Cookie Policy from time to time to reflect changes in the technologies used on the site, changes in applicable law, or updates to how third-party services operate. When material changes are made, a notice will be displayed on the site for a reasonable period following the update. Your continued use of andromeda-casino-nz.com following any notice period constitutes acceptance of the revised policy.
The version of this policy displayed on the Cookie Policy page of andromeda-casino-nz.com is always the current operative version.
Contact Us
If you have any questions about how cookies are used on andromeda-casino-nz.com, wish to exercise your rights under the Privacy Act 2020, or want to report a concern about data handling, you can reach the Andromeda Casino team through the following channels:
- Email: support@andromeda-casino-nz.com
- Phone: +64 9 304 9953
- Post: Andromeda Casino, Level 10, ANZ Centre, 23 Albert Street, Auckland, New Zealand
- Live chat: Available 24/7 through the chat icon on any page of the site
We aim to respond to all privacy-related enquiries within five working days.